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Member notice covid-19

We are in this together

For the health and wellbeing of our nation, the Australian Government has enforced a total shutdown of licensed premises from Monday 23 March until further notice in an effort to curb the spread of Coronavirus (COVID-19). 

These are trying times, and it is now more than ever where we need to pull together as a community to support our most vulnerable as we navigate these unchartered waters. 

As a time-honoured institution of the Central Coast, we will persevere through this unknown and continue to serve our community as we have for the past 66 years. 

We thank you for your ongoing support and wish you good health. 

Sincerely,

Edward Camilleri 
Chief Executive Officer 

SHUTDOWN FAQ'S

What happens to my Accolade Reward points during the shutdown?
Accolade Rewards points on your membership card will remain untouched. These points will be accessible on your membership card when the Club re-opens.

Will I still receive my bonus points for the month of March?
Red Diamond and Star Diamond members will still receive their accrued bonus points for the month of March. These points will be accessible on your membership card when the Club re-opens.

What can I do if my Club voucher expires over the duration of the shutdown?
Any Club vouchers that expire over the duration of the shutdown will be honoured for an additional month after the Club re-opens. Please note that this does not apply to the coffee and meal vouchers Red Diamonds and Star Diamonds are eligible for.

What happens if my Birthday falls over the duration of the shutdown?
If your date of birth falls over the duration of the shutdown, we will issue you with Birthday vouchers when the Club re-opens. If your Birthday was in February or March, we will also extend your vouchers for a period of four weeks.

What will happen to the Major Draw promotions?
The major draw promotions such as Bon Voyage and the Members Badge Draw have been postponed until such time as the Club re-opens.

My membership is due to expire. How can I renew?
Any membership that expires over the duration of the shutdown will be automatically extended by the Club.  

Do you have a question that we have not answered? Ask your question by clicking this link.