WE ARE IN THIS TOGETHER
UPDATE FROM THE CEO
Given the unprecedented nature of the Delta Variant of COVID-19, the NSW Government has implemented a mandatory lockdown for the Greater Sydney region which includes the Blue Mountains, Central Coast, Wollongong and Shellharbour Local Government Areas.
FREQUENTLY ASKED QUESTIONS
At this stage, there is no confirmed reopening date. Members will be advised through our website, email, and social media when we have a confirmed reopening date.
Any member whose membership expires over the duration of the lockdown will be given an additional 3 months post reopening to renew their membership.
Club promotions have been put on hold until further notice as a result of the mandatory shutdown.
Members will be notified of the new promotional dates once the Club has a scheduled reopening date.
All tickets into the Money Heist Major Draw will remain current for the new draw.
Any member who wins a prize on the CCLC app over the duration of the lockdown will have 7 days from the reopening date to claim their prize.
Membership loyalty points will be purged at the end of the month the Club reopens, however, if the Club reopens within 7 days of the end of the month, the expiration will be extended until the end of the following month.
Please note that point expiration only happens to the bottom two tiers.
Any member who had a birthday during the lockdown will have the opportunity to visit the Club and redeem their birthday points once the Club has reopened. Members whose birthday was in June and didn’t claim their points will also be given the opportunity to claim.